Whitelabeling & Branding
Whitelabeling allows you to completely customize WPsigner’s appearance to match your brand. From logos and colors to complete removal of WPsigner branding, this page covers all customization options.
Why Whitelabeling Matters
Section titled “Why Whitelabeling Matters”Professional Image
Section titled “Professional Image”Consistent branding across all client touchpoints:
| Without Branding | With Your Branding |
|---|---|
| Generic “WPsigner” logo | Your company logo |
| Default blue colors | Your brand colors |
| ”Powered by WPsigner” | Your company name |
| Generic experience | Seamless branded experience |
Client Trust
Section titled “Client Trust”Branded signing experiences increase:
- Completion rates - Clients trust familiar branding
- Professional perception - Polished, integrated experience
- Brand consistency - Matches your other communications
- Credibility - Appears as your own platform
Use Cases
Section titled “Use Cases”| Scenario | Benefit |
|---|---|
| Agencies | Offer e-signatures as your service |
| Law firms | Professional client-facing documents |
| HR departments | Consistent employee experience |
| SaaS companies | Integrated user experience |
| Freelancers | Professional contract process |
Branding Settings Overview
Section titled “Branding Settings Overview”WPsigner offers two levels of branding customization:
General Settings (Basic Branding)
Section titled “General Settings (Basic Branding)”| Setting | Purpose |
|---|---|
| Company Name | Your organization name |
| Company Logo | Logo in emails and signing pages |
| Primary Color | Accent color for buttons and highlights |
White Label Settings (Complete Customization)
Section titled “White Label Settings (Complete Customization)”| Setting | Purpose |
|---|---|
| Brand Name | Replace “WPsigner” everywhere |
| Brand Initials | Custom logo icon (1-3 characters) |
| Powered By Text | Custom footer text |
| Hide All Branding | Complete white label mode |
Configuring General Settings
Section titled “Configuring General Settings”Access settings at WPsigner → Settings.
Company Name
Section titled “Company Name”Your company name appears in:
- Email sender name (if not overridden)
- Document Certificate of Completion
- Signing page header
Configuration:
- Navigate to General Settings section
- Enter your Company Name
- Click Save Settings
Company Logo
Section titled “Company Logo”Your logo replaces the default WPsigner logo in:
- Email headers
- Signing page header
- Document Certificate of Completion
- Admin dashboard (optional)
Best Practices:
| Recommendation | Details |
|---|---|
| Format | PNG with transparent background |
| Size | 200-400px wide, under 100KB |
| Aspect ratio | Horizontal (16:9 to 4:1) |
| Contrast | Works on both light and dark backgrounds |
Configuration:
- Click Upload Logo button
- Select your logo from the Media Library (or upload new)
- Verify the preview looks correct
- Click Save Settings
Primary Color
Section titled “Primary Color”The primary accent color affects:
- Buttons (Sign, Submit, Continue)
- Links and interactive elements
- Progress indicators
- Field highlights
Configuration:
- Click the color picker or enter a hex code
- Preview how it looks in the interface
- Click Save Settings
Color Tips:
- Choose a color from your brand guidelines
- Ensure sufficient contrast for accessibility
- Test on both light and dark backgrounds
- Avoid colors that are too light (poor visibility)
White Label Branding
Section titled “White Label Branding”Access at WPsigner → Settings → White Label Branding section.
Brand Name
Section titled “Brand Name”Replace “WPsigner” with your own brand name throughout the plugin:
| Before | After (Example) |
|---|---|
| “WPsigner” in menus | ”DocuSign Pro" |
| "WPsigner” in emails | ”DocuSign Pro" |
| "WPsigner” notifications | ”DocuSign Pro” |
Configuration:
- Enter your Brand Name (e.g., “Acme Signatures”)
- This replaces “WPsigner” text in the interface
- Click Save Settings
Brand Initials
Section titled “Brand Initials”The brand initials appear in the logo icon badge throughout the admin interface:
| Default | Custom Example |
|---|---|
| ”eS" | "AS” (for Acme Signatures) |
| “eS" | "D” (for single letter) |
| “eS" | "DSP” (for DocuSign Pro) |
Configuration:
- Enter 1-3 characters for your Brand Initials
- Keep it short and recognizable
- Click Save Settings
Powered By Text
Section titled “Powered By Text”Customize or remove the footer attribution:
| Option | Result |
|---|---|
| Custom text | ”Powered by Acme Corp” |
| Empty | No footer text (hidden completely) |
Configuration:
- Enter custom Powered By Text (or leave empty to hide)
- Click Save Settings
Complete White Label Mode
Section titled “Complete White Label Mode”Enable “Hide all plugin branding” for complete white label:
What Gets Hidden:
- All “WPsigner” text references
- Default logo icon
- Footer attributions
- External links to wpsigner.com
What Remains:
- Your custom branding
- Your company logo
- Your brand colors
Configuration:
- Check Hide all plugin branding (complete white label)
- Click Save Settings
Document Settings
Section titled “Document Settings”Configure default document behavior at WPsigner → Settings → Document Settings.
Document Expiry
Section titled “Document Expiry”Set default expiration period for signing links:
| Setting | Description |
|---|---|
| Value | Number of days (0 = never expires) |
| Default | 30 days |
| Recommended | 7-30 days for most documents |
Best Practices:
- Short expiry (7 days) for urgent documents
- Medium expiry (30 days) for standard contracts
- Long/no expiry for evergreen documents
Default Signing Order
Section titled “Default Signing Order”Set the default workflow for new documents:
| Option | Behavior | Best For |
|---|---|---|
| Parallel | All signers receive email at once | Co-signers, fast completion |
| Sequential | One-by-one in order | Approval chains |
This is the default—you can override per-document.
Allow Decline
Section titled “Allow Decline”Enable/disable the decline option for signers:
| Enabled | Disabled |
|---|---|
| Signers can refuse to sign | Sign or do nothing |
| Decline reason captured | No explicit refusal option |
| Real-time notification | No decline notifications |
Require PIN
Section titled “Require PIN”Enable PIN protection for document access:
| Enabled | Disabled |
|---|---|
| Signers must enter PIN | Direct link access |
| Extra security layer | Faster signer experience |
| You share PIN separately | No extra step |
Email Settings
Section titled “Email Settings”Configure email behavior at WPsigner → Settings → Email Settings.
From Name
Section titled “From Name”The sender name that appears in recipients’ inboxes:
| Default | Recommended |
|---|---|
| Site name | Your company name |
Example: “Acme Corporation” or “John Smith - Acme Corp”
From Email
Section titled “From Email”The email address emails are sent from:
| Consideration | Recommendation |
|---|---|
| Deliverability | Use domain email (not @gmail) |
| Replies | Use monitored inbox |
| Branding | Match your domain |
Example: contracts@acmecorp.com or noreply@acmecorp.com
[!IMPORTANT] For best deliverability, configure SMTP using a plugin like WP Mail SMTP or FluentSMTP.
Automatic Reminders
Section titled “Automatic Reminders”Enable automatic reminder emails for pending signatures:
| Enabled | Disabled |
|---|---|
| Auto-send reminders | No automatic follow-up |
| Configurable schedule | Manual reminders only |
| Better completion rates | You control all emails |
Completion Notification
Section titled “Completion Notification”Send email when a document is fully signed:
| Recipient | Email Content |
|---|---|
| Document owner | ”Document XYZ has been completed” |
| All signers | Copy of the signed document |
Legal & Privacy Settings
Section titled “Legal & Privacy Settings”Configure compliance options at WPsigner → Settings → Legal & Privacy.
Privacy Policy URL
Section titled “Privacy Policy URL”Link to your privacy policy, displayed to signers:
Where It Appears:
- Signing page footer
- Before signature consent
- Legal disclosure section
Configuration:
- Enter the full URL to your privacy policy
- Signers will be required to acknowledge it
- Click Save Settings
Terms of Service URL
Section titled “Terms of Service URL”Optional link to your terms of service:
Where It Appears:
- Signing page footer
- Alongside privacy policy
OTP Verification (eIDAS Advanced)
Section titled “OTP Verification (eIDAS Advanced)”Enable email OTP verification for enhanced identity assurance:
How It Works:
- Signer clicks signing link
- OTP code is sent to their email
- Signer enters the code
- Access granted to document
Benefits:
- eIDAS Advanced Signature compliance
- Stronger identity verification
- Additional security layer
Certified Timestamping (TSA)
Section titled “Certified Timestamping (TSA)”Enable RFC 3161 timestamps for long-term validity:
Benefits:
- Proves exact signing time
- Long-term validation
- Legal compliance
See Timestamping for full details.
Where Branding Appears
Section titled “Where Branding Appears”Signing Page
Section titled “Signing Page”| Element | Customizable |
|---|---|
| Header logo | ✅ Company Logo |
| Header text | ✅ Company Name |
| Button colors | ✅ Primary Color |
| Footer text | ✅ Powered By Text |
Emails
Section titled “Emails”| Element | Customizable |
|---|---|
| From name | ✅ From Name |
| From email | ✅ From Email |
| Logo in header | ✅ Company Logo |
| Button colors | ✅ Primary Color |
| Footer text | ✅ Powered By Text |
Certificate of Completion
Section titled “Certificate of Completion”| Element | Customizable |
|---|---|
| Company name | ✅ Company Name |
| Logo | ✅ Company Logo |
| Footer | ✅ Powered By Text |
Admin Dashboard
Section titled “Admin Dashboard”| Element | Customizable |
|---|---|
| Logo icon | ✅ Brand Initials |
| Menu label | ✅ Brand Name |
| About section | ✅ Hides with White Label |
Best Practices
Section titled “Best Practices”Brand Consistency
Section titled “Brand Consistency”| Area | Recommendation |
|---|---|
| Logo | Same as your website |
| Colors | Match your brand guidelines |
| Names | Consistent across all materials |
| Tone | Professional, aligned with your voice |
Testing Your Branding
Section titled “Testing Your Branding”- Send a test document to yourself
- Review the email - Check logo, colors, text
- Complete the signing - Verify signing page branding
- Download the PDF - Check Certificate of Completion
- Iterate - Adjust settings as needed
For Agencies
Section titled “For Agencies”If you’re offering e-signature services to clients:
- Enable Complete White Label Mode
- Upload a neutral/generic logo or client-specific logo
- Use client-appropriate color scheme
- Set Powered By to your agency name or hide
- Consider separate WP installations per client for complete isolation
Troubleshooting
Section titled “Troubleshooting”Logo not appearing
Section titled “Logo not appearing”- Verify the image uploaded successfully
- Check file format (PNG/JPG recommended)
- Ensure URL is accessible (check privacy settings)
- Clear browser cache
Colors not updating
Section titled “Colors not updating”- Hard refresh the page (Ctrl+Shift+R / Cmd+Shift+R)
- Clear any caching plugins
- Verify you clicked “Save Settings”
Emails showing wrong sender
Section titled “Emails showing wrong sender”- Verify SMTP plugin is configured correctly
- Check that “From Email” is a valid address
- Some hosts override sender information
Next Steps
Section titled “Next Steps”- Email Templates - Customize email content
- Digital ID - Configure signing certificates
- Security Settings - Compliance options